What’s essential to know about your Pet Care Providers
Tips for Finding the Best Boarding, Sitters, and Daycare for Your Dog
I’m Jessica! I’ve worked in the pet industry for over 12 years, combining my passion for dogs with hands-on experience in various areas of pet care. I’ve owned a dog sitting business for 7 years, owned and managed a daycare facility for 3 years, and spent 3 years working in pet nutrition. Over the years, I’ve honed my craft by doing what I love—caring for pets and helping owners navigate the sometimes-overwhelming world of pet care. Now, I’m here to share my knowledge and make your journey as a pet parent a little easier.
Finding the right pet care provider is one of the most important decisions you’ll make for your dog’s well-being and your peace of mind. Whether you’re exploring daycare boarding, traditional boarding, hiring a house sitter, or finding a dog sitter, each option has its own unique benefits and considerations. Here’s how to evaluate your options and ensure your furry friend receives the best care.
The Difference Between Pet Care Providers
Daycare Boarding:
A facility where dogs participate in daycare during the day, with group play and social interaction, and stay overnight in a supervised environment.
Best for: Well-socialized, active dogs that enjoy the company of other dogs.
Pros: Great for dogs that need physical and mental stimulation. Offers a balance of playtime and rest.
Cons: Can be overwhelming for dogs that are shy, reactive, or prefer quiet environments.
Traditional Boarding:
A facility where dogs are kept individually or with limited interaction with other pets. Dogs typically have separate sleeping quarters and individual care routines.
Best for: Dogs that prefer their own space or are not comfortable in group settings.
Pros: Provides a quieter, more controlled environment. Often better for dogs with medical needs or specific behavior issues.
Cons: Less social interaction can lead to boredom for highly active dogs.
House Sitters:
A person who stays in your home to care for your pets and property. Your dog remains in their familiar environment while receiving individualized care.
Best for: Dogs that are anxious in new environments, have strict routines and/or on medications (for seizures, heart medication or insulin)
Pros: Maintains your dog’s routine and minimizes stress. Your home is also monitored while you're away.
Cons: Requires trust in the sitter to respect your home and meet your dog’s needs.
Dog Sitters:
A sitter who brings your dog into their home for care. Your dog lives temporarily in the sitter’s home and becomes part of their family during their stay.
Best for: Dogs that do well in home environments but need more personalized attention than a facility can offer.
Pros: Provides a homey, individualized environment. Usually fewer animals to compete with for attention.
Cons: May not work for dogs that are territorial or need their own space.
Criteria for Evaluating Providers
Safety and Health Standards:
Require up-to-date vaccinations (rabies, DHPPL, bordetella).
Check if they enforce flea and tick prevention protocols.
Ensure they have behavior evaluations or trial periods to confirm compatibility.
Experience and Training:
Look for providers with experience handling dogs of various breeds, temperaments, and needs.
Ask about pet first aid training and emergency preparedness.
Environment and Routine:
For facilities, check if the space is clean, well-maintained, and secure.
For house or dog sitters, ensure the environment is dog-proofed and has safe play areas.
Staff-to-Dog Ratio:
For daycare boarding, ask about the number of staff supervising group play and whether they provide direct interaction and care. Although there is no actual regulations for person to dog ratio. For safety these facilities should have a 15:1 ratio. Gold star if they do 10:1.
Transparency:
Providers should be upfront about pricing, policies, and what’s included in their services.
Look for clear communication and willingness to answer questions.
Questions to Ask
For Daycare Boarding:
What does a typical day look like?
Ask about playtime, rest periods, and feeding schedules.
How is group play supervised?
Confirm staff-to-dog ratios and safety protocols during playtime.
Where will my dog sleep?
Check if sleeping arrangements suit your dog’s needs (e.g., crates, kennels, or open spaces).
What are your requirements for dogs?
Look for mandatory vaccines, flea prevention, and behavior evaluations.
What happens if my dog gets sick or injured?
Ensure they have an emergency plan and access to veterinary care.
For Traditional Boarding:
How much time will my dog spend out of their kennel?
Look for facilities that provide regular walks or individual playtime.
Are dogs kept separated?
Confirm that dogs are only grouped if they are temperament-tested and compatible.
What’s your policy on special needs dogs?
Ensure they can handle medication, special diets, or mobility issues.
What’s the noise level like in the facility?
A calmer environment is better for anxious or reactive dogs.
For a House Sitter:
How will you maintain my dog’s routine?
Ask about feeding, walking, and play schedules.
How much time will you spend in my home?
Ensure they’ll be present enough to meet your dog’s needs.
Are you experienced with my dog’s breed or quirks?
Important if your dog has specific needs or behaviors.
How do you handle emergencies?
Check if they know how to access veterinary care, insurance and handle urgent situations.
Can you provide references?
Trust is key since they’ll be in your home.
For a Dog Sitter:
Where will my dog stay in your home?
Ensure the space is dog-proof, safe, and comfortable.
Will my dog interact with other pets?
Confirm compatibility testing if the sitter cares for multiple dogs.
What is your policy for drop-off and pick-up times?
Understand scheduling flexibility and additional charges.
Do you have a backup plan if something happens?
Ask if they have a trusted network or emergency contact for unforeseen circumstances.
Red Flags to Watch For
Lack of clear answers or hesitation to provide information.
No requirements for vaccines, flea prevention, or behavioral assessments.
Overcrowding or insufficient supervision in facilities.
Inconsistencies in pricing or unclear policies.
Disinterest in learning about your dog’s specific needs or routine.
Lack of insurance. Each of these providers should carry business liability insurance.
Budget vs. Quality
While cost is a factor, it’s important to prioritize quality care. Experienced providers charge more for a reason—they offer expertise, reliability, and peace of mind. A great pet care provider will prioritize your dog’s well-being above all else.
Final Thoughts
The right pet care provider depends on your dog’s needs, personality, and your expectations. Whether you choose daycare boarding, traditional boarding, a house sitter, or a dog sitter, take the time to ask questions, evaluate their environment, and trust your instincts. A happy, well-cared-for dog is always worth the effort.
Pro Tips: book your pups pet care when you book a flight or hotel stay. The good sitters book up fast!
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